Orders are shipped to our clinic and can be picked up normally within ~ 2 - 3 business days. If there is a delay, please feel free to contact the clinic to check on inventory stock.
Be sure to review the returns policy before purchase.
Sales are considered Final. We do not accept returns or exchanges unless the item purchased is defective. Gladstone Veterinary Clinic holds the right to assess products to review defects before they can be replaced or receive credit using the original method of payment. This decision is held by the clinic. If you receive a defective item, please contact the Gladstone Veterinary Clinic at (204) 385-2892, please have a copy of your invoice with the details of your product, and a description of the defect. After speaking with an employee you will receive a temporary 'Returns Aprroval' to bring the product back to the Vet clinic. At this point we are able to do a final approval for the return, than a replacement or credit for the item is issued.
208 Morris Ave, Gladstone, Manitoba, R0J 0T0